A Look Back at 2023 & Exciting Plans for 2024
In anticipation of the New Year, we wanted to take a moment to reflect on the incredible journey of 2023 and share our vision for 2024 at Instant Funding.
Growth
The progress we’ve made in 2023 speaks volumes when compared to our 2022 results:
- Our client base skyrocketed by 6028%
- Instant Funding’s business soared by 3738%
- We paid out 10771% more to our traders
- The Instant Funding community expanded by 1775% to 160,000 subscribers across social media and email
- Our team grew by over 1100% to 50+ members
Customer satisfaction
We are proud to be building our business around traders’ needs. In a market teeming with firms and fierce competition, this allows us to focus on enhancing user experience rather than scaling unsustainable promotions that hinder product investments. This year, we’ve:
- Launched our automated dashboard serving tens of thousands of traders
- Expanded our support team to 30+ members, reducing the average response time via live chat to just 43 seconds
- Revamped our visual identity and website to better communicate our advantages to potential clients and serve our trading community
- Extended a helping hand to thousands of traders affected by the turmoil in the industry in September
- Invested heavily in compliance projects and processes
- Achieved a 4.7 Trustpilot score with over 600 five-star reviews praising our models, support, promos, and payouts process
Plans
Your trust and our achievements in 2023 have paved the way for us to think bigger in 2024. Here are some key areas we’ll be focusing on:
- Offering more options for your trading experience (more on this coming soon)
- Shifting from large campaigns to tailored loyalty offers that cater to the diverse needs of our community
- Investing heavily in educational content to help our traders excel
- Making our models, rules, and communications even more straightforward for industry newcomers
- Building the best payout process in the market
- Celebrating our most successful traders in bigger and bolder ways
- Building the most transparent brand in the industry
Thank you for trading with us in 2023. We wish you a prosperous and successful New Year.
