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Frequently Asked Questions

Identity Checks (KYC)

You will have to verify once you reach the payout stage. This will only become available once you reach the payout stage. In order to make your payout, we will need you to complete this Verification. If you are struggling to complete this, please contact support:

KYC is completed before you request your first payout. Once you request your first payout you will receive an email from RISE within 24 hours of request. You will then need to complete the RISE onboarding process; this involves completing KYC using a valid ID.

RISE Onboarding FAQ:

Once the RISE onboarding process is complete you will be paid into your RISE account which you can withdraw from however you please. The onboarding process only needs to be completed once.

We have implemented an identity verification process called KYC (Know Your Customer) for all our clients to ensure the safety and legitimacy of our services. Our KYC process is designed to be quick and user-friendly, and we accept identification documents and photo IDs from over 190 countries. 

It is mandatory for all clients to complete the KYC process before we can process payouts. 

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Please note that all accounts we provide to our clients are demo accounts with fictitious funds, and any trading is in a simulated environment only. For more information, please feel free to visit our FAQ section. Ok, I understand